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Privacy Policy

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Last Updated: January 12, 2026

 

True north decks  we are committed to protecting the privacy and confidentiality of personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard personal information in the course of providing our services.

 

By contacting us, requesting a quote, or using our services, you consent to the practices described in this Privacy Policy.

 

 

 

1. Information We Collect

 

 

We collect only the information necessary to provide our services and operate our business.

 

Personal information may include:

 

  • Full name

  • Phone number

  • Email address

  • Property or job site address

  • Project details and communications

  • Payment-related information when applicable

 

 

Non-personal information may include:

 

  • Website usage data

  • Browser and device information

  • Date and time of access

 

 

 

 

2. How We Use Personal Information

 

 

Personal information is collected and used for the following purposes:

 

  • Providing construction and related services

  • Preparing estimates and contracts

  • Communicating with clients regarding projects

  • Scheduling work and managing customer relationships

  • Processing payments and invoicing

  • Meeting legal, regulatory, and insurance requirements

  • Improving our services and business operations

 

 

 

 

3. Consent

 

 

Consent is obtained at the time personal information is collected. Consent may be express or implied, depending on the nature of the information and the transaction. You may withdraw consent at any time, subject to legal or contractual restrictions.

 

 

 

4. Disclosure of Information

 

 

We do not sell, rent, or trade personal information.

 

Personal information may be disclosed only when:

 

  • Required to complete a service or project

  • Shared with subcontractors or service providers as necessary to perform work

  • Required by law, regulation, court order, or legal process

  • Necessary to protect our legal rights or property

 

 

All third parties are required to protect personal information in a manner consistent with this policy.

 

 

 

5. Data Security and Retention

 

 

We take reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, copying, or modification.

 

Personal information is retained only as long as necessary to fulfill its intended purpose or to meet legal and business requirements.

 

 

 

6. Access and Accuracy

 

 

Individuals have the right to request access to their personal information and request corrections if the information is inaccurate or incomplete. Requests will be addressed within a reasonable timeframe.

 

 

 

7. Cookies and Website Use

 

 

If a website is used, limited information may be collected through cookies or similar technologies to improve functionality and user experience. Browser settings may be adjusted to disable cookies if desired.

 

 

 

8. Third-Party Websites

 

 

Our communications or website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

 

 

 

9. Changes to This Privacy Policy

 

 

This Privacy Policy may be updated from time to time. Any changes will be effective immediately upon posting and reflected in the “Last Updated” date.

 

 

 

10. Contact Information

 

 

Questions, concerns, or requests regarding this Privacy Policy or personal information may be directed to True north decks through direct contact.

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